Contact Us

You can submit comments or ask questions about the 495 Express Lanes Northern Extension study by email at or using the form below.

You may also call the 495 NEXT construction project inquiry line at 703-592-6430 where you can get answers to your individual questions.

For questions related to existing Express Lanes in Virginia, contact the VDOT Customer Service Center:
1-800-FOR-ROAD (1-800-367-7623)
Virginia Relay Center (TTY Callers): 711

For more information on Express Lanes currently operating on I-495 and I-95, visit:

For media inquiries, contact:

Michelle Holland
Virginia Department of Transportation 
Megaprojects Communications Manager 
Phone: 703-586-0487

Additional Project Contacts:

Brent McKenzie
Government Relations and Community Affairs Manager
Phone: 571-326-5609

John Undeland
Lane Construction 
Public Outreach Lead
Phone: 703-785-3461